Complain pno Hokben Call Center If delivery is late
Hokben provides services if something happens that you do not like, complain immediately to the call center Hokben. This is very clear so that we, Hokben, can improve the service and reprimand the employees on duty. Because it is our duty to provide the best service.
This fast food restaurant with a unique theme has long been established in Indonesia. There are so many food fans of this restaurant. One of the reasons why this Hokben restaurant is unique is its food menu. Japanese-style cuisine is served by this restaurant that was previously called Hoka Hoka Bento.
There have been many branches opened by Hokben, for now Hokben includes from Java, Bali, and pioneer on other islands. So the expansion of the market outside the two islands is still gradual. The survival of this restaurant is because it has a taste that matches the language of Indonesians.
In addition, the call center that Hokben has always tried to provide the best service to its loyal customers. Whether to receive complaints or other information. Includes information on booking procedures. So if you are still curious and have questions, just contact CS Hokben.
Complain pno Hokben Call Center if the order is late
Of course, the task of the call center is to receive calls from customers spread throughout Indonesia. Whether they are new customers or loyal customers, the call center manager will surely always provide the best service to be satisfied. This is the basic description of call destinations and call center tasks.
The call can contain anything, as explained above, namely complaints, be curious about promotions to simply want to know the available menu. Call center agents have to be on standby to answer all kinds of customer questions and complaints.
Even though it has been established in Indonesia for a long time and has many loyal customers, it is possible that Hokben made a mistake. Therefore, the important role of the call center here. To bridge the gap between Hokben and the customer if there are later complaints or suggestions that will be useful for improvement.
For those of you who have problems or complaints, just complain to the Hokben call center so you can follow up later. So that we immediately take further steps to provide a fix so that the same error does not occur afterwards. We will reprimand if any of our agents make a mistake.
Such as complaints if the delivery agent is late in sending to destination. Maybe if it’s late in the minutes, it doesn’t matter to some people, but if that person can’t wait because there’s another agenda. It was very upsetting and uncomfortable of course.
Especially if the early order arrived late, when it will be appreciated, it turns out that the order is not suitable, it will be very disturbing. Immediately , you will report it to our call center on the info@hokben.co.id email. We are ready to accept and submit your complaint later and follow up immediately.
Adukan pada Call Center Hokben, Ready 24 hours a day
Our call center agents will be ready to serve you for 24 hours. Indeed, some branches owned by Hokben itself have 24-hour opening hours. So if you need help or just want to submit a complaint, you can contact our CS.
In order to satisfy loyal customers and provide the best service, as well as make improvements to the service in case of complaints. The complaint will later be an evaluation of the performance of each Hokben employee. This restaurant, established for more than 30 years, is certainly experienced in treating consumers.
Thus, our call center agents will be equipped with the way to meet the needs of customers. In addition to the email above, you can also contact our CS through other platforms. Like our social media pages on Twitter, IG and Facebook.
You can ask or complain at the Hokben call center there. From the opening hours of the hokben branch you want to visit or your experience enjoying food in this restaurant offering Japanese-style cuisine. Usually, from this social media page, various promotions will be delivered.
The promotion can certainly be enjoyed with the applicable terms and conditions. Learn and pay attention to every detail of the promo, if it is not clear, you can ask directly to the call center. It is hoped that with this call center, Hokben will become a restaurant that has great community trust and can be accepted.
Do you have a complaint? Complain immediately to the Hokben call center
Of course, we have communicated several times if you have a complaint immediately, just contact our call center. In order to be immediately used as an evaluation for all parties, and improvements are made to the service. Customer satisfaction is our priority, in addition to CS complaints, we also receive reviews from our restaurants.
It can be said that this review or review is similar to the complaints, but not entirely to the complaint. There could be a review of Hokben’s service satisfaction. Therefore, in addition to being able to be transmitted directly to cs agents, you can also submit reviews on hokben’s old social media.
Contacting CS can also be done through the platform of the official website of this Japanese-themed restaurant . By selecting the Contact Us submenu, and fill out the form accordingly. If you have submitted a notice or complaint to the Hokben call center, you can also place an order on the website.
Of course, you must have a previous account or have registered an account. If it’s not easy, just fill out the email and other forms correctly. If so, you can later start ordering the available food menu . This is adjusted to the point of sale closest to you and whether it is necessary to reach the final destination of delivery later.
Sekedar Tanya ou Want to Adukan paCall Center Hokben, We Are Ready
If only you have questions about information such as delivery, you can contact the special delivery CS directly at the 1500505 number. When you call the service and ask for the full price, it will be stated in full that it has covered taxes and shipping costs.
So you don’t have to worry about employees exaggerating shipping costs later, as this has been arranged in advance. But if there is something that is not pleasant when there is a delivery before or after the arrival of the order , you can directly send a fish complaint to the call center via the email is direct.
To get information listed on our page, whether on social networks or on websites, inquire about it immediately. We will be happy to explain this to you so that there are no more curious people. Usually, consumers often ask about promotions and the conditions to be able to get these promotions.
This is to avoid misunderstandings in the interpretation of available promotions. We have indeed done our best to convey the information clearly, but it is possible to be less careful to pay attention to the information that has been clearly stated. said.
By interacting directly with consumers, it is hoped that hokben call entry agents will be able to forward suggestions or complaints from consumers for evaluation documents later on. In order to provide the best service, customer feedback is needed and complain immediately to the Hokben call center if there are any complaints.