Lenovo Dienssentrum Jakarta : Blog2

5 Ways to Contact Lenovo Service Center Update 2021

Lenovo is one of the biggest brands in the country. There are also many  Lenovo service centers  built in this country as a form of maximum service by Lenovo  for its customers. It certainly brings you many advantages.

As we know, Lenovo products are  split from smartphones, laptops, and various other electronic products. Of course, you can fix all these products in the service center. But be sure to communicate with the service center first, so that you do not experience any problems.

So far, there are 5 most effective ways   you can contact the call center wherever you are. Pand just those ways. Simak full explanation in the points below :

Contact the Service Center by e-mail

The first way you can do this is to  contact Lenovo’s service center  via email. Communication via email is also very easy.  You can easily do this through a smartphone or laptop.

But, of course, there are steps  you need  to take to contact the service center by e-mail. For more information, you can follow the steps below:

  1. Open mail on your smartphone or browser
  2. Fill at the destination Lenovo’s official SC address at Lenovo_indonesia@Lenovo.com
  3. In the topic column, fill in the format “your  name – product type” without quotes
  4. In the email content, enter your first biodata, such as name, place of birth, address, type of your Lenovo smartphone / laptop, problems encountered
  5. Click if

Wait until the service center team contacts you afterwards. The solution is usually done within 1×24 hours on weekdays. But if you send  an email on vacation, it seems like you have to wait until the workday arrives to get a response. Upon receipt of an email from you, Lenovo will provide further steps that can be taken.

Contact the Telephone Service Center

Another way you can do this is  to  connect  to Lenovo’s service center  via the phone line  . The method is also not difficult. If you are in an area that  already has a  service centre  , you can contact the service centre number directly in that area.

However, if there is no official service centre in  your  area  –  you can contact the central service centre office number at +62 21 3002 1000. The Lenovo Center will guide  you in taking the next steps. For toll-free services, you can also call 007-803-3315-108.

Or you can also call the number 021-5085-1755 for standard credit services. For Lenovo Ideapad users, you can contact the official office Monday through Friday between 8:30 AM WIB and 5:30 PM WIB. Likewise for Lenovo Thinkpad users.

Turn on via Medsos at the Service Center

Another way  you can join this service center is through social media. Currently, Lenovo has  provided several official social media accounts that you can contact freely during business hours.

If you are a Twitter user, you can contact Lenovo’s service center  team through the Lenovo  Indonesia account at twitter@Lenovo_ID. Only communicate your  needs directly with  the CS team using the account.

In addition, you can also contact the center team of the service through Lenovo Indonesia’s Instagram account in instagram@Lenovo ID. Just like Twitter, you can communicate directly with the team that has the official Lenovo account  .

You can also contact the service centre on whatsapp at +6221 50851766. This will  make it easier  for  you to communicate directly with the service center team that owns the number.

Link to that service centre via Live Chat

In addition to the three methods mentioned above, you can also  communicate  with  Lenovo’s service center team  via a live chat provided by Lenovo on its website. To access this live chat feature,  you can  access Lenovo’s official website in https:// Lenovo.com and then click on the contact menu. Click on the Live Chat option at the bottom.

You will be taken directly to a new page where you  can chat with the Lenovo team in it  . Only communicate your needs and problems directly to the team that runs the live chat feature. They will guide  you to the solution of the problem at hand.

By coming directly to the Service Center

If the above methods do not give you satisfaction, you can also get directly to service centers scattered across different regions of the country. Not only in large cities, this service center even entered remote areas.

This is proof that Lenovo itself never messes with providing services to its users. For more details , you can see the list of service centers below:

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  1. Lenovo Dienssentrum Jakarta
  • Partner Name: PT. Interdata Technology Success

Cyfeiriad: Komplek Taman Semanan Indah Plaza De Lumina Blok A No.19, Duri Kosambi, Cengkareng.

Phone: 021-29030728

  • Namibian partner: Lenovo Smartphone Service Centre

Cyfeiriad: Mall AmbassadorAmbassador Mall Lt. 2 Blok B Rhif 37, Jakarta

Phone: 021-5762539

  • Namibian partner: Lenovo Smartphone Service Centre

Cyfeiriad: Roxy Mas ITC Roxy Mas Lt. 4 Rhif 18, Jl. Kyai Hasyim Ashari, Canol Jakarta.

Phone: 021-6319647

  • Enw-vennoot: Pacific Agung Trijaya

Alamat : Komplek Gading Bukit Indah Blok TA 10-11, Jalan Gading Bukit Raya, Jakarta

Phone: 021-29450966

  1. Lenovo Service Centre Wes-Java

2.1.      Vennootnaam : Lenovo  Bandung-dienssentrum  (Primalayan)

Cyfeiriad: Shophouse Paskal Hypersquare Block C 26

Phone: 0271-729911

2.2.      Enw-vennoot: ITSC Bandung

Cyfeiriad: Ruko Triongl Mas Blok A3

Phone: 022-91139756

2.3.      Partner Nama: IBM An’s Comp

Cyfeiriad : Jl Pagongan Rhif 120, Cirebon

Phone: 0231-226612

2.4.      Vennootnaam: Lenovo Cirebon Dienssentrum

Address: Nuwe Kesambiweg RW.05 No.28

Phone: 0231-231384

  1. Lenovo Central Java Dienssentrum

3.1.      Namibian partner : Lenovo Smartphone Service Centre

Cyfeiriad: Ruko Citraland Blok B Rhif 11, Jalan Sipelem Raya, Tegal

Phone: 0283-340909

3.2.      Partner name: ITSC Purwokerto Indokom

ALamat : Ruko Satria Plaza Blok A Rhif 1, Jalan Jend Sudirman, Purwokerto

Phone: 0281-621700

3.3.      Namibian partner: Lenovo Smartphone Service Centre

Cyfeiriad: Jalan Overste Isdiman 17B, Purwokerto / Jl. Perintis Kemerdekaan Rhif 30B, Gandasuli, Purwokerto

Phone: 0281-6512451

3.4.      Vennootnaam: Lenovo Semarang Dienssentrum  (Primalayan)

Cyfeiriad: Winkelhuis Peterongan Plaza Block A-10, MT Street. Haryono Rhif 719, Wonodri, Semarang

Phone: 024-8413250


  1. Lenovo Yogyakarta Dienssentrum

4.1.      Namibian Partner: Lenovo Smartphone Service Centre

Address : Oorvol Shopping Mall 2de verdieping No. A26, Jalan Ahmad Yani No. 73, Yogyakarta

Phone: 0274-557015

4.2.      Enw-vennoot: Primalayan Yogyakarta (Datascrip)

Cyfeiriad : Ruko Niaga, Jalan Gajah Mada Rhif 21 23, Pakualaman

Phone : 0274 510737

4.3       . Partner name: Lenovo Yogyakarta Dienssentrum (Primalayan)

Cyfeiriad: Ruko Yap Square Blok B8, Jalan C. Simanjuntak Jogyakarta

Phone: 0274-3159220

  1. Lenovo Service Center East Java

5.1.      Single partner: Primalayan Madiun

Cyfeiriad: S. Parman Rhif Road 38 F, Oro-oro Ombo, Kartoharjo, Madiun

Phone : 0351 500155

5.2.      Namibian partner: Lenovo Smartphone Service Centre

Cyfeiriad: MASTECH Block F11 (Sgwâr Maspion), Jl. A. Yani 78, Surabaya

Phone: 031-8477889

5.3.      Enw-vennoot: Plaza Bitcom

Cyfeiriad: Jalan PB Sudirman Rhif 60, Patrang, Jember

Phone: 0331-481822

To  find out  more details about other service center addresses, you can access Lenovo’s official website  at https://support. Lenovo.com and/and/or partnerlocator. It will be  clear that there will be all  Lenovo  service centers   that are official and recognized by Lenovo Indonesia.