Terms of warranty requirement of xiaomi service center : YayasanBaik

How to request a warranty, procedures and terms of the Xiaomi service center

How to claim the Xiaomi service center warranty you may be looking for right now. In the past, many people were afraid to buy Xiaomi because there were not a few rumors saying that filing a warranty claim for this product was so difficult, although it was a false assumption.

Filing a warranty request at the Xiaomi service center is not at all difficult, even handling can be done quickly. Although the price is at a low price, Xiaomi’s electronic products are so famous for their durability. Electronic products are as if they cannot be easily damaged.

However, despite this, this does not mean that Xiaomi’s electronic products cannot be damaged, since the product may still experience damage caused by factory records or due to various other factors. When you discover that the Xiaomi product you purchased is damaged, you can immediately file a warranty claim.

How to claim a Xiaomi service center warranty is quite simple, as long as you follow as carefully as the procedures and conditions provided, because each Xiaomi product has a different warranty period, so make sure that you have checked whether the time period is appropriate or not. Here is complete information about Xiaomi’s warranty claim steps.

Xiaomi Mobile Phone Guarantee product Xiaomi

To claim a warranty for a mobile phone product, the goods that have a warranty are not only a mobile phone, but also hardware, charger. So, you don’t have to worry if the built-in accessories are also damaged before the warranty period expires.

For the phone itself, the provided warranty period is 15 months, with the scope of the warranty for spare parts and labor costs, while the supporting documents that you must bring when submitting a warranty claim are proof of purchase, as well as a warranty card. Likewise with a built-in battery, the warranty period is 15 months.

How to request a warranty from xiaomi service center for charger products and built-in accessories in a dusbook, the warranty period provided for 6 months, for the scope of the warranty includes labor costs and spare parts, while the accompanying documents that you must bring are proof of purchase and a warranty card.

In addition to mobile phones, tablet products also have a warranty. For hardware, the warranty period is 12 months, with the same scope of warranty, i.e. labor costs and spare parts. On batteries, chargers and various accessories, the warranty period is 6 months, and you must bring accompanying documents such as purchase notices and warranty cards.

Xiaomi mobile phone products like the Redmi Note 7 have a warranty period of 18 months, while for Redmi 8 and 8A, 9A and 9C products, they have a warranty period of 24 months. Therefore, if you have this phone product, you get a longer warranty period.

Xiaomi Product Warranty Accessories

In additional products, for example, such as the Mi Band, the warranty period provided by Xiaomi is 1 year, with a warranty on labor costs and spare parts. In addition, there are other additional products such as power banks with a warranty period of 1 year, mobile phones with a warranty period of 6 months, batteries with a warranty period of 6 months.

Accessories like chargers purchased separately also have a 6-month warranty period, a data cable of 6 months warranty period, LED lamps 6-month warranty period, Xiaomi table lamps 6-month warranty period, and usb car charger also hasa 6-month warranty. All these products have a warranty scope for labor costs and spare parts, with documents that corroborate the order note.

Please note that in addition to how to request a warranty from the Xiaomi service center, you must also pay attention to the validity of the warranty period, the warranty period is valid from consumers who receive the product. Thus, the warranty period is not calculated from consumers who use the product, but receive the product.

In addition, during the warranty period, if Xiaomi checked various accessories and confirmed, later consumers will receive free repairs and at no cost, so you do not have to worry about being charged a large fee, as long as this complies with the applicable rules.

Terms of warranty requirement of xiaomi service center

How to claim a warranty of the Service Center Xiaomi must also pay attention to all the conditions. The above warranty conditions apply only to the territory of Indonesia, so products that have an international warranty, the above provisions do not apply. In addition, when the unit is received by the Xiaomi service center, Xiaomi will later conduct testing.

So when you hand over the unit, make sure you back up the data and store various types of information in the product. Before repairing, you can also contact a service agent from Xiaomi to confirm various types of information such as model, series and IMEI.

How to request a Xiaomi service center warranty must be taken into account because this Xiaomi product warranty does not cover cases such as the warranty gasket is lost or deleted. All damage such as notes, scratches, scratches, button lenses and cameras are also not included in the product warranty. Likeable Xiaomi units caused by deliberate disassembly is also not included in the warranty.

Password resets or maintenance updates are also not included in the warranty. Later, Xiaomi itself decides whether the warranty period has expired or there is a warranty violation, so take care again if you have correctly and correctly followed the requirements of the requirements.

How to claim a warranty from xiaomi service center

Once you know the terms and procedures that apply, you can immediately file a warranty claim. If you want to guarantee your phone, try backing up your files first. After that, you only need to visit the Xiaomi service center so that you can submit a warranty claim.

If in doubt, whether the warranty request you will submit has been approved or not, you can first contact the Xiaomi call center. Xiaomi call center on 0800-1-401558 specify what you want to guarantee and whether it receives damage to the service center or not.

The address of Xiaomi’s service center is widespread throughout Indonesia, so you don’t have to worry. Remember to bring a purchase note to your cardboard phone or electronic product that has been damaged. Don’t forget to bring a warranty card so the claim process can be done faster.

After arriving at the Xiaomi service center, how to request the next warranty of the Xiaomi service center,  later the official will check and damage whether the damage caused can be covered by the warranty. If your warranty claim is approved, you do not have to pay a repair fee. The repair period usually lasts 1 to 4 weeks.

If the damage done to the product is serious and difficult to repair, later Xiaomi will replace the unit. As long as the warranty period for the product is still valid, you will receive a complete free replacement, but if it is no longer valid, you will have to pay the cost of replacement and repair.

Repairing the unit in the official service center is actually a simple matter, because the officer will serve you well, as long as all the provisions and procedures are followed in addition to this, after making the method of warranty request of the Xiaomi service center, you need to be diligent and in monitoring the service center, so that the unit can be quickly repaired.

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